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Dr. Joe D’AgneseIMG_1041

Bali Vet

Carmel, NY




Please click Emergency Clinics  and type in your Zip Code to find help in your area!

Westchester County Animal Response Teamwescart

Community Emergency Response Team (CERT) 


What to do if you suspect an animal has been poisoned:

Call one of the numbers below and be ready to provide:

  • Your name, address, and phone number
  • Information concerning the exposure (the amount of agent, the time since exposure, etc.), and if the agent is part of the Animal Product Safety Service, the consultation is at no cost to the caller. It is very important to provide accurate information on the agent.
  • The species, breed, age, sex, weight, and number of animals involved.
  • The agent the animals have been exposed to, if known; and
  • The problems the animals are experiencing.
  • AND REMEMBER: it is important not to panic. While rapid response is important, panicking generally interferes with the process of helping your animal.

1. ASPCA National Animal Poison Control Center

The ASPCA Animal Poison Control Center (APCC) is available 24 hours a day, 365 days a year. If you think your pet may have ingested a potentially poisonous substance, call the (888) 426-4435 immediately. A $65.00 consultation fee may be applied to your credit card.

The professional veterinary staff of the ASPCA APCC are familiar with how different species respond to poisons and how to properly manage these poisonings. At their fingertips, they have a wide range of information specific to animal poisoning. They also have an extensive collection of individual cases- more than 600,000- involving pesticide, drug, plant, metal, and other exposures in food-producing and companion animals. This specialized information lets the experienced ASPCA APCC staff make specific diagnostic and treatment recommendations.

Website: http://www.aspca.org/pet-care/animal-poison-control. There is a lot of poison control information and you can download the APCC Mobile App

Pets they can help with: All pets

2. Animal Poison Hotline

The Animal Poison Hotline is a joint service provided by North Shore Animal League America (NSAL) and PROSAR International Animal Poison Center (IAPC). It is staffed 24 hours a day, 7 days a week. 1-888-232-8870 There is a $35.00 per incident fee that is charged to the caller’s credit card.

Pets they can help with: varies


3. Pet Poison Helpline

About: The Pet Poison Helpline is a 24-hour animal poison control service available throughout the United States, Canada and the Caribbean for pet parents and veterinary professionals who require assistance with treating a potentially poisoned pet. Hotline staff are available to help with every poisoned pet, with all types of poisonings, 24-hours a day, 7 days a week. The Pet Poison Helpline states, “Our knowledge and expertise of pet poisons will put your mind at ease when dealing with a potential emergency.” 1-800-213-6680 There is a $49.00 per incident fee, payable by credit card. This fee covers the initial consultation and follow-up calls associated with the management of the case.)

Website: http://www.petpoisonhelpline.com/ Also contains information including a poison list, guides to pet safety, etc.

Pets they can help with: All pets

4. National Animal Poison Control Center at the University of Illinois

The National Animal Poison Control Center at the University of Illinois (NAPCC) is located at the University of Illinois at Urbana-Champaign and is a non-profit service provided by the university. As the first animal-oriented poison control center founded in the United States, the NAPCC provides advice to animal guardians since 1978 and seeks opinions from veterinarians about poisoning exposures.

Hotline phones are answered by licensed veterinarians and board-certified veterinary toxicologists. The NAPCC staff have a wide range of information specific to animal poisoning involving pesticides, drugs and medications, plants, food, metals, and others.

1-800-548-2423 or 1-900-680-0000 Depending on which option is chosen, the charge is $20.00 for the first five minutes, then $2.95/minute thereafter when using the 900 number. If you use the 800 number, the charge is $30.00 per case (VISA, MasterCard, Discover, or American Express only). With the 800 access, only the NAPCC will do as many follow-up calls as necessary in critical cases and, if you wish, will consult with your veterinarian.

Pets they can help with: All pets